Custom Dynamics® offers a Lifetime Warranty on most Electrical Modules. If you have a product malfunctioning please submit a Technical Request for review.
Electrical Modules typically require troubleshooting and/or in-house evaluation prior to a replacement being issued. If you prefer to send the module in for evaluation please submit a Online Warranty Claim to request a Return Authorization Number before mailing the product in.
Anytime the product was purchased through a Custom Dynamics re-seller, we encourage a copy of the invoice/receipt to also be included with your claim (if available).
In addition, any modification of the product resulting in damage to the circuit board causing LED failure is not covered under our Warranty Policy. Products being submitted for warranty claims should be intact and free from any modification.